Receptionist/Front of House Officer - London - WC1V
$3,203,200–$3,203,200 year
On-siteLondon, England, United Kingdom
Job Summary
Act as the primary point of contact and information centre for staff and visitors, ensuring all inquiries receive clear, concise responses via person, phone, or email. Conduct ID checks, respond to emergencies, and manage conflict situations while writing incident reports to management standards. Maintain a vigilant presence for health and safety risks, work independently on initiative, and supervise cleaning staff to keep the reception area, foyer, staff area, and board room clean. Coordinate events and utilize IT systems to operate detecting equipment and emergency gear. This role requires a valid SIA license, one year of security experience, and the ability to work within a control room environment.
Required Qualifications
- Valid SIA licence
- IT Literate
- Co ordination/ event planning skills
- Ability to work in control room
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Have an ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Cooperate Security (min 1year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate- Ability to operate detecting systems and emergency equipment
Desired Qualifications
- previous security experience
- excellent communication skills
- exceptional customer service
- positive mindset
- robust background in the security sector
- proficiency in IT systems
- excel in multitasking
- professional and polished demeanour
- excellent personal presentation
- succinct and clear verbal and written reports
- resourceful and proactive
- organizational skills
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