Receptionist / Front Desk Associate

Greet residents, visitors, and staff; check clients in or out; and handle questions and concerns efficiently. Answer incoming phone calls, respond to emails, and direct inquiries to the right staff member. Receive emergency calls from residents and staff, dispatch appropriate personnel, and page on-call physicians as needed. Track resident status for transport situations, manage resident lists alphabetically and by apartment, and log all resident packages. Notify residents of package pick-ups and sort and distribute inter-office mail via U.S. Mail. Work evenings and weekends on an on-call schedule at Ashby Ponds by Erickson Senior Living in Loudoun County, Virginia.