Receptionist - Franchise Location
On-siteAlgona, Iowa, United States
Algona, Iowa, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best-suited tax professional for their needs and schedule them according to their preferences. Help ensure all client needs are met during service via in-person, phone, or virtual channels. Maintain office cleanliness and organization of resources with team members. Perform other duties as assigned. This seasonal role supports H&R Block's mission to help people make confident decisions about their lives, careers, and money.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
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