Receptionist - Franchise Location
On-sitePlymouth, North Carolina, United States
Job Summary
Answer phones and greet clients in a personalized, friendly, and inviting manner, then match them with the best-suited tax professional and schedule appointments as requested. Assist in ensuring all client needs are met during service whether in person, over the phone, or virtually, while maintaining office cleanliness and organizing resources with team members. Perform other duties as assigned in a fast-paced environment requiring strong organizational and time-management skills. A high school diploma or equivalent is preferred, along with the ability to work flexible schedules or in multiple locations.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
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