Receptionist - Franchise Location
On-siteIda Grove, Iowa, United States
Job Summary
Answer phones and greet clients in a personalized, friendly, and inviting manner, then match them with the best-suited tax professional. Schedule clients according to their preferences and ensure all needs are met during service whether in person, over the phone, or virtually. Maintain office cleanliness and organization of resources while assisting with other duties as assigned. This seasonal Client Service Professional/Receptionist role requires experience in fast-paced and customer service environments, along with strong organizational and time-management skills. Proficiency with Microsoft Office is essential, and a high school diploma is preferred. The position supports H&R Block's mission to help people make confident, informed decisions about their lives, careers, and money.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.