Receptionist - Franchise Location
On-siteIron Mountain, Michigan, United States
Job Summary
Answer phones and greet clients in a personalized, friendly, and inviting manner, then match them with the best-suited tax professional and schedule them as requested. Help ensure all client needs are met during service whether in person, over the phone, or virtually, while maintaining office cleanliness and organizing resources with team members. Perform other duties as assigned in this fast-paced customer service environment. This seasonal Client Service Professional/Receptionist role supports H&R Block's mission to help clients make confident decisions about their lives, careers, and money.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.