Receptionist - Franchise Location
On-siteDecorah, Iowa, United States
Decorah, Iowa, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Answer phones, greet clients personally, and match them with the best-suited tax professional for their needs. Schedule clients according to their preferences and ensure all service requirements are met across in-person, phone, and virtual interactions. Maintain office cleanliness and resource organization while assisting with other assigned duties. This seasonal role supports H&R Block's mission to help clients make confident decisions about their lives, careers, and money.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
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