Receptionist - Franchise Location
On-siteHampton, Iowa, United States
Job Summary
Answer phones and greet clients in a personalized, friendly, and inviting manner while matching them with the best-suited tax professional for their needs. Schedule clients according to their preferences and ensure all client needs are met during service, whether in person, over the phone, or virtually. Maintain office cleanliness and organization of resources alongside team members. Perform other duties as assigned in a fast-paced environment. Requires previous customer service experience, strong organizational skills, and computer proficiency with Microsoft Office. High school diploma or equivalent preferred. Flexible schedule and/or multiple location availability required.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
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