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H&R BlockPosted 24 months ago

Receptionist - Franchise Location

On-siteLaFayette, Georgia, United States

Full TimeEnterprise

Job Summary

Answer phones and greet clients in a personalized, friendly, and inviting manner, then match them with the best-suited tax professional and schedule appointments as requested. Maintain office cleanliness and organization of resources while assisting the team with other duties as assigned to ensure all client needs are met during service in person, over the phone, or virtually. This seasonal Client Service Professional/Receptionist role requires experience in a fast-paced customer service environment, strong organizational skills, and proficiency with Microsoft Office.

Required Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Desired Qualifications

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

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