Receptionist - Franchise Location

Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best-suited tax professional for their needs and schedule them according to their preferences. Assist in ensuring all client needs are met during service whether in person, over the phone, or virtually. Maintain office cleanliness and organization of resources alongside team members. Perform other duties as assigned while demonstrating strong organizational and time-management skills in a fast-paced environment. Use Microsoft Office proficiently to support daily operations.