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H&R BlockPosted 24 months ago

Receptionist - Franchise Location

On-siteOnawa, Iowa, United States

Full TimeEnterprise

Job Summary

Answer phones and greet clients in a personalized, friendly, and inviting manner, then match them with the best-suited tax professional and schedule appointments as requested. Maintain office cleanliness and resource organization while ensuring all client needs are met across in-person, phone, and virtual channels. Assist with other duties as assigned in a fast-paced environment. Requires high school diploma, customer service experience, and strong organizational skills. Flexible scheduling and multi-location availability are preferred.

Required Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Desired Qualifications

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

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