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H&R BlockPosted 24 months ago

Receptionist - Franchise Location

On-siteSchuylkill Haven, Pennsylvania, United States

Full TimeEnterprise

Job Summary

Answer phones, greet clients personally, and match them with the best-suited tax professional for their needs. Schedule clients according to their preferences and ensure all service needs are met across in-person, phone, and virtual channels. Maintain office cleanliness and resource organization while assisting with other duties as assigned. This seasonal Client Service Professional/Receptionist role supports H&R Block's mission to help people make confident decisions about their lives, careers, and money.

Required Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Desired Qualifications

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

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