Receptionist - Franchise Location
On-siteApex, North Carolina, United States
Apex, North Carolina, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Answer phones, greet clients personally, and match them with appropriate tax professionals. Schedule appointments as requested and ensure all client needs are met across in-person, phone, and virtual channels. Maintain office cleanliness and organize resources with team members while handling other assigned duties. This seasonal role requires experience in fast-paced customer service environments and strong time-management skills. Located at an independently owned franchise, you will support H&R Block's mission to help clients make confident decisions about their lives and careers.
Required Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
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