Receptionist
$49,100–$65,600 year
On-site · New York City, New York, United States
Job Summary
Receptionist at JLL focused on delivering exceptional front-of-house experiences. The role involves welcoming clients, visitors, and employees; managing visitor registration and security; handling comprehensive mail/shipping operations; maintaining pantry and conference spaces; coordinating facilities tickets and maintenance; supporting executive-level events (e.g., earnings and Board meetings); managing conference room bookings and event setup/breakdown; maintaining SOPs and emergency documents; and proactively coordinating with vendors, IT/AV, security, and internal teams to ensure a professional, efficient workplace.
Required Qualifications
- High school diploma or GED equivalent
- Minimum 3 years of customer service or reception experience in a professional office environment
- Professional, polished presence with exceptional discretion and strong judgment when handling sensitive, confidential, and executive-level matters
- Proven ability to remain calm and solutions-oriented under pressure while managing multiple priorities simultaneously in a fast-paced, high-volume environment
- Proficiency in Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint, plus other information technology tools and platforms
- Clear, concise communication skills with consistent follow-through and proactive, anticipatory approach to workplace needs
- Physical ability to lift up to 70 lbs, stand for extended periods, and move safely to perform all job functions
Desired Qualifications
- Working knowledge of office operations, workplace services, and facilities coordination with experience coordinating vendors and service requests
- Strong event logistics skills including rooms, catering, timing, setup, and excellent stakeholder coordination with hosts, IT/AV, security, facilities, and vendors
- Security and privacy-minded approach to access control, visitor escorting, and executive area management
- Experience supporting executive-level professionals with visitor and guest management discipline
- Understanding of HSSE management principles, safety procedures, hazard assessments, and compliance requirements
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.