Receptionist
$54,642–$58,219 year
On-siteSurrey, British Columbia, Canada or Fleetwood, British Columbia, Canada
Job Summary
Greet and assist residents, families, visitors, and staff in a warm and professional manner while answering telephone calls and directing inquiries. Support visitor sign-in procedures, process payments, handle guest meal orders, and manage program event registrations. Receive and distribute mail and deliveries, maintain accurate records, and provide general administrative and clerical support to the Community Life team. Ensure the reception area remains organized and welcoming while upholding safety protocols and confidentiality standards. This casual position is subject to union membership and offers a wage rate of $26.27 - $27.99. Join Elim Village in Surrey and Chilliwack to make a daily difference in the lives of over 1,000 seniors within our not-for-profit retirement communities.
Required Qualifications
- Minimum two years of experience in reception, administration or customer service
- Strong Microsoft Office and computer skills, with the ability to learn new technology
- Excellent telephone etiquette and written and verbal communication skills
- Compassionate and comfortable working with older adults and their families
- Highly organized, dependable and able to manage multiple priorities
- Able to exercise sound judgment and remain calm and professional in challenging situations
- Self-motivated and able to work independently as well as collaboratively within a team
- Professional, flexible, adaptable and committed to providing exceptional customer service
Desired Qualifications
- Post-secondary education in Office or Business Administration is preferred
- Previous experience in senior living, health care, hospitality or a similar customer-service environment is an asset
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