Receptionist
On-site · Manchester, England, United Kingdom
Job Summary
Receptionist role at Edwardian Manchester Hotel; responsibilities include handling guest check-in/check-out, cash payments, assisting with admin tasks, updating guest database, promoting hotel amenities, and delivering personalised service. Requires strong English communication, excellent customer service, and experience with IT applications (Opera, Office 365, Salesforce, Review Pro); aim to deliver service excellence and guest satisfaction in a luxury hospitality environment.
Required Qualifications
- Previous hotel reception experience is required, ideally within a 4- or 5-star hotel operation.
Additional Requirements
- Eligibility to live and work in the UK in line with Asylum & Immigration Act 1996.
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