Receptionist
$37,440–$45,760 year
On-siteToronto, Ontario, Canada
Job Summary
Greet and welcome customers, manage front-desk operations, and answer incoming calls to ensure a professional reception. Schedule appointments, direct clients to appropriate departments, and maintain the cleanliness of the reception area. Provide administrative support by updating customer databases, handling clerical duties, and coordinating mail and deliveries. Assist with check-ins for service appointments, manage the dealership calendar, and respond to email inquiries. Maintain an organized environment while supporting sales, service, and finance teams. This role requires a valid Ontario G Driver's License and proficiency in Microsoft Office and CRM systems. Join Downtown AutoGroup's Autoplex to be part of a team revolutionizing the automotive service experience.
Required Qualifications
- Previous experience as a receptionist, administrative assistant, or in a customer service role
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks simultaneously in a fast-paced environment
- Understanding of the importance of providing an exceptional customer experience to both internal and external customers
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems
- A friendly, professional demeanor with a customer-first attitude
- Ability to work independently as well as part of a team
- Positive attitude and a willingness to take initiative
- High school diploma or equivalent
- This is an in-person role
- All candidates must be eligible to work in Canada
Desired Qualifications
- Have previous experience in the automotive industry
- Have additional education or certifications
- Have a Valid Ontario G Driver's License with no demerit points
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