Receptionist - Dispatch Coordinator
$35,360,000–$41,600,000 year
On-siteDavie, Florida, United States
Job Summary
Receive incoming calls and emails regarding past services, project follow-ups, and general inquiries. Dispatch and schedule restoration teams to customer locations by coordinating with management. Review and maintain software to route appropriate teams and input customer data accurately. Perform detailed data entry across multiple systems and collaborate with other departments as needed. This sedentary role requires multitasking in a fast-paced office environment with some filing duties. Bilingual candidates and those with prior dispatch experience are preferred.
Required Qualifications
- At least 2 years of customer service and/or office-related experience
- Excellent verbal and written communication skills
- Proficient in Microsoft programs (Basic Excel spreadsheets, intermediate Outlook for emails) and ability to learn new software programs
- Ability to effectively multi-task
- Must be knowledgeable in relevant computer applications
Desired Qualifications
- Prior dispatch experience helpful
- Ability to multitask and to remain detail orientated
- Knowledge of local geographical area is preferred
- High school diploma/GED (preferred)
- Bilingual (English/Spanish) preferred
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