Receptionist
$35,360–$53,040 year
On-siteBismarck, North Dakota, United States
Bismarck, North Dakota, United StatesOn-siteFull Time$35,360–$53,040 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Greet patients professionally, check them in and out, and verify chart data, signatures, and insurance cards. Enter new patient demographics, collect payments and co-pays, and maintain the cash drawer. Manage phone calls for no-shows, waitlist scheduling, and provider recalls while sending tasks in the EHR system. Complete daily opening and closing procedures for the front desk. Perform other duties as required. Maintain a neat reception room and adhere to company policies.
Required Qualifications
- High school diploma or equivalent
- Two years minimum experience working in a medical setting
- Ability to work effectively as part of a supportive and collaborative team
- Proficient in managing multiple tasks simultaneously
- Demonstrates empathy and attentiveness to each patient's individual needs and concerns
- Excellent skills in documenting information and clear communication
- Strong organizational and administrative abilities
- Exceptional time management and record-keeping skills
- Ability to use technology such as the telephone, computer, and other related instruments or devices
- Good vision and hearing
- Ability to stand and walk during work shifts
- Ability to lift up to 25 pounds when handling paperwork, supplies, or assisting patients
Desired Qualifications
- Passion for providing outstanding patient healthcare experience
- Familiarity with electronic health records and practice management systems
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