Receptionist / Customer Service

Receptionist and Customer Service Representative supporting Glass Doctor's Seattle operations. Responsibilities include proactively answering frontline phones in an energetic and friendly manner, directing calls to the appropriate department, following up on service requests, managing incoming mail and email leads, responding to customers via email or the web portal, and performing administrative support tasks. The role emphasizes delivering high-quality customer service in a small team, with opportunities for advancement into full-time customer service, inside sales, dispatching, scheduling, and operations support. Key skills include professional communication, phone etiquette, organizational and time-management abilities, and proficiency with office software; prior experience in a fast-paced environment and sales capabilities are a plus. Benefits include PTO, medical, dental, and 401k.