Receptionist & Customer Service Associate (ONSITE)
$35,360–$37,440 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Greet visitors with a professional demeanor, manage the front desk, and ensure office security while transferring calls to the appropriate MCS office representative. Diary all visitors and vendor deliveries, assist with opening, sorting, and scanning mail, and maintain order in the lobby, conference rooms, and break-out areas. Perform administrative duties assigned by management, complete special projects with operations and finance teams, and coordinate employee and client events. This onsite role requires sitting for prolonged periods during an eight-hour day and involves working with Management to ensure MCS standards.
Required Qualifications
- Associate's Degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experience
- Must be able to sit for prolonged periods in a 7 1/2 hour to eight-hour day
- Must be able to work with Management to ensure MCS standards
- Presents self to customers with appropriate attitude
- Respects customer privacy
- Maintains a secure and trusting work environment
- Maintains an appropriate professional appearance in the workplace
Desired Qualifications
- Excellent oral and written communication skills; strong interpersonal skills
- Ability to interact with customers at all levels via phone manner or visitors
- High-level of attention to detail
- Ability to multi-task effectively and maintain organization and composure under high pressure
- Strong knowledge of Microsoft Office (Outlook, Teams, Word)
- Capable of making timely, independent decisions
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.