Receptionist - Critical Care & Pulmonary - Full Time
On-site · Livonia, Michigan, United States
Job Summary
Receptionist greets patients and visitors, manages front desk responsibilities to ensure efficient patient flow, schedules appointments, answers and routes phone calls, validates insurance eligibility, enters patient demographics and insurance information into the EHR system, and collects copays and deductibles at check-in. Requires high school diploma or equivalent, BLS certification (or obtain within 3 months), and Mandatory Reporter abuse training within 3 months. Emphasizes confidentiality, effective communication, and alignment with Trinity Health Mission and values.
Required Qualifications
- High school diploma or equivalent
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three months of hire
- Mandatory Reporter abuse training within three months of hire
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