Receptionist
On-siteCape Town, Western Cape, South Africa
Job Summary
Greet visitors warmly onboard a cruise ship, answer and direct incoming phone calls, and maintain a clean reception area. Manage mail and packages, schedule appointments, and assist with administrative tasks like data entry and filing. Communicate professionally with clients and employees, provide company information, and resolve inquiries while collaborating with other departments. Maintain confidentiality and adhere to policies in a fast-paced environment. Requires a high school diploma, previous receptionist or customer service experience, and proficiency in Microsoft Office. Occasional evenings and weekends may be needed.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and other basic computer skills
- Ability to remain calm and professional in a fast-paced environment
- Attention to detail and accuracy
- Ability to work independently and as part of a team
- Flexibility to work occasional evenings and weekends as needed
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