Receptionist - Clinic - Per Diem
$35,360,000–$53,040,000 year
On-siteBeloit, Wisconsin, United States
Job Summary
Answer incoming telephone calls, check in patients, and schedule appointments while accurately recording pertinent information. Implement the complete check-in process, including guarantor selection, insurance verification, and copayment collection, then check patients out and schedule follow-up appointments. Manage patient account status, collect payments via various methods, and refer billing questions to the proper department. Attend to physician needs regarding work-ins, cancellations, and rescheduling, and execute necessary changes to patient data within the computer system. Participate in opening and closing responsibilities and the Saturday schedule by rotation, preparing the desk for the next day by updating physician directives and clearing confidential information.
Required Qualifications
- High School graduate or equivalent
- Ability to read, write, add, subtract and alphabetize
- Computer literacy
- Ability to multi-task and prioritize work
- Must possess the ability to maintain control and professionalism
Desired Qualifications
- Medical terminology and/or medical clinic reception experience
- Excellent organizational skills
- Excellent verbal communication skills
- Excellent interpersonal relation skills
- Ability to work with a diverse patient population
- Accuracy
- Attention to detail
- Flexibility
- Ability to work in a fast-paced, interruptive environment
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