Receptionist - Cleveland Browns
$31,200–$31,200 year
On-siteBerea, Ohio, United States
Job Summary
Answer incoming calls to the Stadium Experience Center, greet guests, and direct visitors while managing front desk operations. Handle multiple projects by coordinating office communications, processing postage and shipping, and scheduling administrative functions. Provide customer service to guests arriving at the center and support day-to-day business operations through clear communication and attention to detail. This role reports to the Venue Admin Coordinator and Director, Service and Business Operations, supporting the Cleveland Browns and Legends Global partnership on the New Huntington Bank Field project.
Required Qualifications
- Excellent customer service and interpersonal skills
- Highly organized and ability to handle multiple projects at once
- Ability to work independently and/or in a team environment
- Strong verbal and written communication skills
- Self-motivated with entrepreneurial spirit and attention to detail
- Ability to work flexible hours, as well as nights, weekends, holidays as required
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Bachelor's degree or equivalent education and experience
Desired Qualifications
- 0–2 years of experience in a receptionist, administrative support, customer service, or related role
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