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Soho HousePosted 1 month ago

Receptionist - Cecconi's Mayfair, Central London

$32,240,000–$32,240,000 year

On-siteLondon, England, United Kingdom

Full TimeLargeHealth & Fitness

Job Summary

Welcome members by name and manage high-volume phone lines for restaurant, roof, and cinema reservations while addressing inquiries and deliveries. Maintain a clean, sanitary reception area and coat check closet, and perform Guest List duties across the floor, club, and rooftop. Retrieve guest items, problem-solve real-time concerns, and communicate feedback to management. Train new hires on Soho Standards and service expectations, and ensure guests are welcomed with a hospitable, professional atmosphere.

Required Qualifications

  • 2–3 years' experience in a front desk role
  • Experience in luxury hospitality or private members clubs
  • Strong leadership and team coordination skills
  • Excellent verbal and written communication
  • Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
  • Calm under pressure and adept at resolving issues with a guest-first mindset

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