Receptionist - CCC
On-siteGarden Grove, California, United States
Job Summary
Greet visitors, students, faculty, and staff while managing the reception area, directing inquiries, and answering phone calls. Maintain visitor logs, handle mail and deliveries, and assist with scheduling appointments and meeting room bookings. Provide information on campus facilities and policies, support admissions inquiries, and facilitate communication between stakeholders. Coordinate event logistics, prepare signage, and ensure security protocols are followed by reporting suspicious activity. Monitor cleanliness, contact maintenance for building repairs, and occasionally lift light items up to 15 pounds. This role reports to the Campus President at Concorde, offering a tuition waiver and comprehensive benefits.
Required Qualifications
- HS Diploma or GED
- Receptionist experience
- Minimum of 2 years experience in customer service or administrative support
- Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems
- Strong interpersonal, verbal, and written communication skills
- Friendly and professional demeanor with a commitment to creating a welcoming environment
- Occasionally lift or move light office items, typically up to 15 pounds (e.g., paper supplies, small packages)
- Able and willing to: Communicate, think, learn, and reason
- Able and willing to: Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Able and willing to: Safely ambulate and/or maneuver when on-site at Company locations
- Able and willing to: Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
- Able and willing to: Ability to use good judgment, problem-solving and decision-making skills
- Able and willing to: Ability to maintain confidentiality and manage sensitive information with discretion
- Able and willing to: Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
- Able and willing to: Ability to gain, understand and apply information and data as it relates essential functions of the position
- Able and willing to: Ability to foster long-term relationships with stakeholders
- Able and willing to: Work is performed indoors in a climate-controlled environment when on site at assigned company location
- Able and willing to: Employees must be able to safely ambulate when on company premises
- Able and willing to: Employees must be able to follow all safety precautions including the use of personal-protective equipment
- Able and willing to: Employees must also be able to adhere to site-specific safety procedures
- No travel is required
Desired Qualifications
- HS Diploma or GED (strongly preferred)
- Receptionist experience (preferred)
- Minimum of 2 years experience in customer service or administrative support (preferred)
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