Receptionist/Cashier/Intake
On-siteAtlanta, Georgia, United States
Job Summary
Receives patients into the health care delivery team, interviews them to determine eligibility for center services, and initiates registration forms while verifying insurance. Coordinates cash payments and receipts with change documents, assigns numbers, and checks forms for completeness and accuracy. Answers telephone calls, refers complaints to the nurse manager, and makes appointments or referrals to other units such as Social Services or Dental. Assists in daily collection of encounter data and forwards it to the business office, adhering to center policies and protocols. Requires one year of medical front desk experience and ability to handle high-volume cash transactions in an office environment.
Required Qualifications
- at least 1 year of Medical Front Desk experience
- pediatric experience
- flexible
- adaptable
- pleasant personality
- cooperative
- sensitive to the needs of the patient
- Ability to communicate effectively and relate to the public in a pleasing manner
- Knowledge of data entry skills
- Must be articulate and personable
- Must possess excellent interview skills
- Ability to use mature judgment in the performance of duties
- Knowledge of billing procedures
- Requires ability to handle cash and to count money at high volumes
- Requires sitting for long periods
- Some bending and stretching are required
- Manual dexterity is required for the use of a calculator and computer keyboard
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