Receptionist
$26,227–$26,227 year
On-site · Coleraine, Northern Ireland, United Kingdom
Job Summary
Meet and greet visitors in a warm, friendly manner; manage daily appointments using CRM/PRS and re-scheduling as required; open/lock venue and ensure security procedures; direct attendees to rooms; perform day-to-day administrative duties including data entry and document uploading to H&S system CASPER; maintain office supplies; ensure venue remains professional and welcoming; provide information to claimants and staff; maintain knowledge of local transport options; contribute to broader business development and office facilities management including health and safety practices; requires IT literacy (MS Teams, Word, Outlook, CRM); strong customer service ethos, clear communication, and the ability to work with minimal supervision; willingness to participate in training and development opportunities; office-based role in Coleraine, UK.
Required Qualifications
- Experience as a receptionist and customer service (customer facing)
- Must be IT literate, MS Teams’ Word, Outlook and CRM systems
- Ability to communicate clearly and concisely both verbally and written
- Confliict resolution/de-escalation techniques in a face-to-face environment
- Be willing and able to work without supervision
- Excellent time management and punctuality
- Professional and courteous demeanor
- Able to attend training and development courses
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