Receptionist
$29,120–$34,986 year
On-siteWest Fargo, North Dakota, United States
Job Summary
Greet and welcome customers as the first point of contact, setting a positive tone for the customer experience. Check in VIP appointments, direct guests to appropriate team members, and coordinate front desk activities including answering and directing incoming phone calls. Track incoming sales calls in the CRM and assist customers with any questions directed to the reception desk. Perform other duties as assigned, including lifting up to 25 lbs. Full-time associates receive a comprehensive benefit package including medical, dental, and vision coverage, while part-time associates receive access to dental and vision.
Required Qualifications
- High School education or equivalent
- Ability to lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Desired Qualifications
- Previous experience in a high-standard customer service environment
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
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