Receptionist

Receptionist serves as the first point of contact for residents, families, vendors, and other visitors to the facility, providing administrative support and customer service to help ensure the facility runs smoothly and maintains a warm, welcoming environment. Responsibilities include answering incoming calls, directing visitors to destinations, inputting door security codes, handling mail/packages, assisting staff with filing and records, and maintaining confidentiality in accordance with facility and HIPAA privacy rules. Essential duties also cover minor front lobby housekeeping and the ability to operate a multi-line phone system, with strong organization, communication, and problem-solving skills to manage tasks calmly under pressure.