Receptionist Bilingual Spanish
$43,077–$43,077 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Greet and communicate with ISAP program participants, community visitors, agency personnel, and general visitors. Ensure participants are properly checked in for office visits, answer phones, and direct calls appropriately. Maintain program participant case records by performing data entry and keep files and related documentation organized. Assist the Program Manager and Case Specialists with case coordination, communication with the contracting agency, and routine clerical tasks. Coordinate transportation services for program participants. Perform other duties as assigned. This bilingual Spanish/English Administrative Assistant role supports the Intensive Supervision Appearance Program (ISAP) for DHS and ICE, serving an ever-increasing number of participants through comprehensive case management and supervision technology.
Required Qualifications
- High School Diploma or GED
- At least two (2) years of work experience in a similar position
- United States citizenship
- Must live in the United States three (3) of the last five (5) years
- Bilingual Spanish/English
- Good computer skills
- Effective communication skills with internal and external contacts
- Good interpersonal skills
- Ability to deal tactfully with the public
- Sound judgment and even temperament
- Ability to maintain self-control in stressful situations
- Ability to deal with multi-cultural contacts with sensitivity
- Good organizational skills
- Attention to detail
- Working knowledge of Microsoft Word, Excel and Outlook
- Ability to work with computers and the necessary software typically used by the department
- Ability to use hands and fingers to perform data entry
- Some local travel
Desired Qualifications
- experience working with multi-cultural contacts
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