Receptionist Bilingual Spanish
$36,920–$36,920 year
On-siteTampa, Florida, United States
Job Summary
Greets and communicates with ISAP program participants, community visitors, agency personnel, and general visitors. Ensures that program participants are properly checked in for office visits. Answers the phones and directs calls appropriately. Maintains program participant case records on the computer system by performing data entry. Maintains files and other related documentation. Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency, and routine clerical tasks. Coordinates transportation services for program participants. Performs other duties as assigned. This role supports the Intensive Supervision Appearance Program (ISAP) for DHS and ICE, providing intensive supervision of individuals in immigration proceedings.
Required Qualifications
- High School Diploma or GED
- At least two (2) years of work experience in a similar position
- United States citizenship
- Must live in the United States three (3) of the last five (5) years
- Bilingual English/Spanish
- Good computer skills
- Effective communication skills with internal and external contacts
- Good interpersonal skills
- Ability to deal tactfully with the public
- Sound judgment and even temperament
- Ability to maintain self-control in stressful situations
- Ability to deal with multi-cultural contacts with sensitivity
- Good organizational skills
- Attention to detail
- Working knowledge of Microsoft Word, Excel and Outlook
- Ability to work with computers and the necessary software typically used by the department
- Ability to use hands and fingers to perform data entry
- Some local travel
Desired Qualifications
- experience working with multi-cultural contacts
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