Receptionist

Answer incoming telephone calls in a cheerful manner, determine caller purpose, and forward calls to appropriate personnel. Retrieve messages from voicemail, take and deliver messages, or transfer calls when staff are unavailable. Welcome on-site visitors, determine the nature of their business, and announce them to relevant staff. Answer general community questions, provide addresses and directions, and refer specific inquiries to appropriate departments. Coordinate guestroom reservations, maintain the list of hospitalized residents, and update appointment calendars for transportation and beauty services. Receive, sort, and route mail, distribute written communication, and sign for deliveries. Maintain and operate copy and fax machines, create fax cover sheets, memos, and reports, and perform clerical duties like filing and photocopying. Order and maintain office supplies, collect rent checks, and process payments for store purchases and meal tickets. Drive the company vehicle to social events and other destinations when required.