Receptionist - Alhambra
$38,000–$45,800 year
On-sitePhoenix, Arizona, United States
Phoenix, Arizona, United StatesOn-siteFull Time$38,000–$45,800 yearHEALTHCARELarge
Full TimeLargeHEALTHCARE
Job Summary
Conduct telephone triage by receiving and routing incoming and outgoing calls while accurately logging long-distance communications. Greet visitors, determine visit nature, issue passes, and direct guests to appropriate departments or staff. Distribute messages, answer routine inquiries regarding location and hours, and manage miscellaneous administrative tasks such as room bookings, mail distribution, and courier handling. Run the Tuberculosis (TB) screening program and maintain visitor logs. Report to the Center Administrator at the Groves Clinic.
Required Qualifications
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- You will be passionate about contributing to an organization focused on continuously improving patient experiences and care
- You will have excellent customer service
- You will be a team player
- You will be patient facing
- run the Tuberculosis (TB) screening program
- If selected for this role, we will require you to screen for TB
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
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