Receptionist

Welcome guests from arrival through departure, ensuring a memorable experience and contributing to permanent satisfaction via high-quality services. Anticipate guest needs and build friendly, personalized relationships to encourage customer loyalty. Complete all tasks linked to arrival and departure in compliance with internal procedures while handling phone calls and emails. Pass necessary information to other departments including conference, banqueting, floor staff, and technical teams, as well as to other front-desk members. Previous experience in a similar role is preferable, with flexibility in working hours essential. Full training is provided.