Reception Supervisor

Reception Supervisor to lead and mentor the Reception team as Duty Manager, delivering a premium member experience face-to-face or via telephone queries. Work alongside management to provide service excellence, foster belonging and a thriving culture, and support staff development in Hatfield. Role requires experience supervising a customer-service oriented team, strong communication and collaboration skills, and the ability to thrive in a fast-paced environment. Perks include Free Club Membership for you and your family, 50% discount on food and drinks, discounts on swimming, tennis lessons, and personal training, opportunities for career advancement through internal training, Wagestream pay-on-demand, and access to our Benefits Suite. Hatfield with 139 clubs across the UK and Europe, David Lloyd Leisure is a leading premium health and wellness group.