Reception Specialist - PRN
On-siteSan Antonio, Texas, United States
Job Summary
Greet customers politely, provide directions, and inform appropriate departments of their arrival. Update patient information, administer tablets for privacy and financial policies, and collect co-payments and outstanding balances. Explain benefits and financial agreements, answer phones expeditiously, and schedule follow-up appointments as required. Enter charges into the computer system, print charge tickets, and balance daily collections with time of service payments. Accept deliveries and log them for distribution. Requires a high school diploma, one year of clinical or customer service experience, and computer literacy. Full-time or part-time availability may apply based on clinic needs.
Required Qualifications
- High School Diploma or equivalent
- at least one-year work experience in a clinical setting, or equivalent experience in a customer service role
- exceptional customer service skills
- Must be computer literate
- basic knowledge of MS office products
- general office machines such as fax, copier, etc.
- the ability to multi-task
- work in a fast-paced work environment
- demonstrate team cooperation
Desired Qualifications
- Familiarity with insurance benefits
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