Reception Specialist - Evening Shift
On-siteSan Antonio, Texas, United States
Job Summary
Greet customers promptly, provide directions, and inform appropriate departments of arrivals while updating patient information and administering tablets for privacy and financial policies. Collect co-payments, explain benefits, answer phones, and schedule follow-up appointments as required by physician teams. Enter charges into the computer system, print charge tickets, balance daily collections, and prepare deposit slips. Accept deliveries, log them, and distribute to appropriate parties. Complete daily actions related to hold and practice buckets. Requires a high school diploma, one year of clinical or customer service experience, exceptional customer service skills, and computer literacy. Full-time evening shift with on-call rotation.
Required Qualifications
- High School Diploma or equivalent
- at least one-year work experience in a clinical setting, or equivalent experience in a customer service role
- exceptional customer service skills
- Must be computer literate
- basic knowledge of MS office products
- general office machines such as fax, copier, etc.
- the ability to multi-task
- work in a fast-paced work environment
- demonstrate team cooperation
Desired Qualifications
- Familiarity with insurance benefits
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