RECEPTION 1
$37,835–$49,026 year
On-siteRoseburg, Oregon, United States
Job Summary
Greet visitors, collect patient and insurance information, and direct them to appropriate areas while maintaining HIPAA confidentiality. Update registration data in the Athena system, answer and redirect phone calls, and verify benefits for OHP, DCIPA, and Atrio. Create patient cases, requests, and appointments, communicate with outside providers, and accurately account for credit card transactions. Maintain current knowledge of medical terminology and insurance policies, engage in continuing education, and manage end-of-day balances. Must be available for any schedule including weekends and evenings, pass a drug screen and background check, and adhere to all departmental standards and EFM policies.
Required Qualifications
- Previous experience answering phones
- Must be available for any schedule, including weekends and evenings
- Able to maintain the confidentiality of private information
- Friendly demeanor and positive attitude
- Basic knowledge of standard medical terminology
- Must be able to withstand physical and emotional stress
- Must be able to lift up to 15 pounds at times
- Must pass a pre-employment drug screen and background check
Desired Qualifications
- Cash Handling experience preferred
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