Receptioist
On-siteWaukesha, Wisconsin, United States
Job Summary
Receive cash, checks, and credit card payments from customers, record amounts on repair orders, and issue accurate receipts. Process internal orders daily, verify parts and service invoices against batch posting reports, and communicate any discrepancies to management. Answer phones, direct consumers to proper departments, and handle customer complaints diplomatically. File service repair orders, parts counter tickets, and car deal files as needed. Check with management before leaving the dealership to ensure no additional tasks remain. Shift hours are 7:30 am to 4:30 pm Monday through Thursday and 7:30 am to 6:00 pm Friday. This position supports the third-generation family-owned auto dealership group serving Milwaukee, Chicago, Northwest Indiana, and Minnesota markets.
Required Qualifications
- Regular attendance consistent with attendance policy
- Shift Hours 7:30 am - 4:30 pm Monday thru Thursday 7:30 am - 6:00pm Friday
- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Ability to stay stationary for long periods of time
- Excellent oral communication skills
- Professional personal appearance
- Ability to communicate customers' interests needs and requests to management and sales personnel
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