Recepcionista - São Carlos/SP
On-siteSão Carlos, São Paulo, Brazil
Job Summary
Conduct front-desk reception and direct client support via phone or in-person, clarifying inquiries, registering documents, and managing orthodontic records and radiographs. Schedule, track, and confirm appointments for patients during containment, eruption, or temporary absence, while rescheduling missed visits and contacting new patients for initial consultations. Process client payments, reconcile cash movements with the admin team, and assist users with the self-service kiosk. Maintain equipment and workspace organization, monitor room environmental conditions, manage the PBX system, and relay messages accurately. Promote thematic campaigns, distribute gifts, and ensure a personalized experience for waiting clients.
Required Qualifications
- Ensino Médio Completo
- Informática intermediária
- Atendimento ao público
- Cálculo matemático simples
- Fluência verbal
- Boa dicção
- Redação e Gramática
- Habilidades para Comunicação
- Negociação
- Relacionamento Interpessoal
- Trabalho em Equipe
- Habilidade para Lidar com o Público
- Simpatia
- Empatia
- Ética
- Proatividade
- Iniciativa
- Comprometimento
- Administração de Conflitos
- Assertividade
- Discrição
- Dinamismo
- Responsabilidade
- Gerenciamento do Tempo
- Planejamento e Organização
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