Recepcionista - Rio Sagrado, a Belmond Hotel, Sacred Valley

Check in and check out guests while adhering to LQA quality standards, ensuring a personalized and efficient arrival and departure experience. Handle guest registration, account closure, and room assignments based on client needs, agreed rates, and availability. Provide information on hotel services, rates, and room types, while managing phone calls, correspondence, and guest requests by coordinating with Guest Relations, housekeeping, and spa teams. Process cash transactions, currency exchanges, refunds, and fund remittances accurately. Track incident reports, manage shift handovers, and ensure compliance with safety and health regulations.