Recepcionista I

Conduct front desk operations by managing check-ins and check-outs, delivering keys, and providing courteous reception for guests, residents, and clients. Open maintenance orders on the SIM platform, verify daily reservations for special requests, and direct inquiries to appropriate departments while logging all interactions in the log book. Process internal and external phone calls, issue RPP/RPS documents, and handle cash closing for your shift. Assist with luggage, make reservations, and ensure compliance with legal documentation standards during arrival. Perform welcome and courtesy calls, print contingency reports, and coordinate event service orders. Maintain English intermediate proficiency and support other teams as needed.