Recepcionista I

Conduct front desk operations as the primary guest contact, managing check-in/check-out, key delivery, and reservation confirmations via the SIM platform. Answer internal and external calls, log requests in the log book, and direct inquiries to responsible departments while closing actions upon guest feedback. Verify daily reservation notes for special requests, process NFC-e receipts, and facilitate welcome or courtesy calls. Assist guests with luggage, support other departments as needed, and ensure compliance by collecting required documentation and FNRH forms. Close your shift cash box and print contingency reports. Maintain Portuguese proficiency and hold prior front desk experience. Join Atlantica, where guest care drives our mission and we offer medical, dental, and transport benefits.