Recepcionista I | HOTEL TRANSAMERICA EXECUTIVE BELO HORIZONTE

Conduct front desk operations including check-in and check-out, manage room assignments, and provide courteous reception for guests, residents, and clients. Open maintenance service orders (OS) on the SIM platform, log internal and external calls, and direct requests to responsible areas while tracking pending items in the log book. Verify daily reservation notes for special requests, deliver RPP/NFC-e receipts, and facilitate key handovers. Process cash closing, print extracts, and ensure compliance with legal documentation standards during arrival. Support other departments as needed, assist with luggage, and make sales channel reservations. Perform welcome and courtesy calls, save contingency reports, and collect mandatory FNRH forms. Requires intermediate English and prior hotel experience.