RECEPCIONISTA HOSPITALAR

Conduct initial patient and family reception while maintaining a cordial and empathetic posture. Verify daily attendance flows to ensure compliance with schedules and protocols. Register patient entries and exits in the SIGO system, validating biometric data. Confirm attendance, rescheduling, and absences by updating control spreadsheets. Orient families regarding procedures, schedules, guides, and therapist exchanges. Follow up on insurance guide releases with the telemedicine team. Organize physical and digital medical records to ensure confidentiality and information accuracy. Communicate any occurrences such as absences, delays, conflicts, or atypical clinical situations to supervision and coordination. Collaborate with the multidisciplinary team including therapists, coordination, and support staff to maintain unit operations. Participate in team meetings to propose improvements and ensure alignment with internal workflows.