Recepcionista Bilingüe de Tiempo Completo

Greet and assist patients and families with a professional demeanor. Register patient arrivals and departures by verifying demographic data, insurance eligibility, and pre-appointment requirements. Maintain accurate patient records, ensuring current insurance cards are filed and annual registration and HIPAA authorization forms are complete and signed. Verify medical insurance eligibility and assign primary care physicians for Medicaid before appointments. Schedule, reschedule, and cancel appointments in accordance with clinic policies. Collect copays, deductibles, and outstanding balances at the time of service. Answer and direct incoming phone calls, relaying messages to appropriate staff. Perform other assigned tasks to support the team. This bilingual role requires fluency in Spanish and English, with occasional travel between Fayetteville and Pinnacle Hills clinics.