RECEPCIONISTA AMBULATORIAL

Conduct appointment scheduling, confirm consultations, and issue claims in the system for external service providers. Guide beneficiaries regarding provider details and scheduling inquiries, while completing necessary medical forms and organizing document separation. Register beneficiary biometrics for eligibility checks, input data into the TISS document, and request authorizations via phone or portal. Open files for other insurance contracts, forward medical exam requests for audit review, and compile medical folders with required forms. Close consultation and exam statistics, digitizing exam quantities and physician-issued certificates. Maintain medical records by retrieving, organizing, and archiving files, while controlling post-attendance returns and rescheduling appointments for medical no-shows.