RECEPCIONISTA AMBULATORIAL - CLINICA E DIAGNOSTICO ADOLFO PINHEIRO (CÓPIA)

Conduct front-desk and telephone reception for beneficiaries, ensuring ethical, humanized service and accurate data entry into internal systems. Open appointments, guides, and authorizations while verifying eligibility, coverage, and required documentation. Manage patient flow, control queues and wait times, and register incidents or complaints for supervision. Adhere to internal protocols, ANS regulations, and confidentiality standards including LGPD. Provide clear information regarding consultations, exams, preparations, and schedules. Maintain a schedule from 07:00 to 16:48 at the Adolfo Pinheiro Clinic in São Paulo.